Privacy Policy
Your privacy is important to us. This Privacy Policy explains how TheRajSMM collects, uses, stores, shares and protects personal data when you access our website, create an account, place an order, add funds, contact support or use our services.
Last Updated: September 24, 2026
Privacy Policy Version: 2.0
1. Data Fiduciary
For the purposes of applicable Indian data protection law, TheRajSMM acts as the Data Fiduciary in relation to the personal data that we process through our website and services, except where another party independently determines the purposes and means of processing.
Name: The Raj SMM / TheRajSMM
Website:
https://therajsmm.com/
Email:
therajsmmhelp@gmail.com
WhatsApp: +91 7800478153
Location: India
2. Privacy Notice
This section provides a clear summary of the personal data we may process and the purposes for which it may be processed.
Personal Data We May Collect
- Full name
- Email address
- Phone number
- Username and account information
- Password information required to secure your account
- IP address and security-related technical information
- Order and service information
- Social media usernames, profile URLs, post URLs, channel URLs or similar information submitted for an order
- Payment and transaction references
- Device, browser and website usage information
- Cookie and session information
- Information you provide when contacting customer support
Purposes of Processing
- Create and manage your TheRajSMM account
- Authenticate users and maintain login sessions
- Process and manage orders
- Provide the services requested by you
- Process and verify payments and transactions
- Provide customer support
- Respond to requests and complaints
- Protect accounts and systems
- Detect and prevent fraud, abuse and unauthorized activity
- Maintain and improve the website and services
- Understand website usage and performance
- Send essential account and service-related communications
- Send promotional communications where applicable consent or another lawful basis is available
- Maintain records required for legal, accounting, security or operational purposes
The personal data collected should be limited to information that is reasonably necessary for the relevant purpose.
3. Information We Collect
Account Information
Depending on how you use our website, we may collect:
- Full name
- Email address
- Phone number
- Username
- Password or password-related security information
- IP address
- Account-related information
- Order and service-related information
Order and Service Information
When you place an order, we may process information necessary to identify and deliver the requested service, including:
- Service ID or service name
- Order ID
- Quantity
- Target username
- Profile URL
- Post, video, channel or other target URL
- Order status
- Refill or cancellation information where applicable
Payment Information
Payments may be processed through supported third-party payment services, including Bharat Pay or other payment methods made available on the website.
Payment information required to process a transaction may be handled by the relevant payment service provider. We do not intentionally store complete payment credentials such as card numbers, PINs or UPI PINs on our own servers.
We may retain transaction references, payment status, amounts, dates and other information reasonably necessary for payment verification, accounting, fraud prevention, customer support, dispute resolution and applicable legal or regulatory requirements.
4. How We Use Personal Data
We may use personal data to:
- Create and manage your account
- Process and manage your orders
- Provide requested services
- Process and verify payments
- Maintain transaction and order records
- Provide customer support
- Respond to questions, requests and complaints
- Verify and secure accounts
- Detect and prevent fraud, abuse and unauthorized activity
- Protect our website, systems and users
- Maintain and improve website performance
- Understand website usage and analytics
- Send important account and service notifications
- Send promotional communications where permitted
- Meet applicable legal, accounting and operational requirements
5. Consent and Lawful Processing
Where consent is required for processing personal data, TheRajSMM will provide an appropriate notice describing the personal data and the purpose for which it is requested before or at the time consent is requested.
Consent requests should be presented separately from unrelated information where appropriate and should be understandable to the user.
Where processing is permitted under applicable law without consent, we may process personal data for such permitted purposes, including where necessary to provide requested services, comply with legal requirements, protect our systems or otherwise exercise lawful purposes available to us.
6. Withdrawal of Consent
Where processing is based on consent, you may withdraw your consent by using the available privacy or account controls, where provided, or by contacting us using the privacy contact details below.
Withdrawal of consent does not affect processing that was already carried out before withdrawal where such processing was lawful. Withdrawal may also affect our ability to provide certain services where the relevant processing is necessary for those services.
We will provide a reasonable method for submitting withdrawal requests and will process such requests in accordance with applicable law.
7. Cookies and Similar Technologies
TheRajSMM may use cookies and similar technologies to operate, secure and improve the website.
Essential Cookies
These may be required for login, authentication, session management, security and core website functionality.
Analytics Cookies
We may use analytics technologies such as Google Analytics to understand website usage, performance and visitor interaction.
Other Cookies
If advertising, marketing or other optional tracking technologies are introduced, they may be subject to applicable consent requirements and the relevant settings or notices provided at that time.
You may control or disable certain cookies through your browser settings. Disabling essential cookies may affect login or other website functionality.
8. Google Analytics and Analytics Services
We may use Google Analytics or similar analytics services to understand how visitors interact with our website and to improve website performance and services.
Depending on the configuration of the analytics service, information may include pages visited, device and browser information, referring pages, approximate location information, technical information, website interactions and general usage patterns.
Analytics services are subject to their own privacy practices and applicable settings.
9. Third-Party Service Providers
We may use third-party service providers to operate parts of our website and services.
- Payment providers: payment processing and verification
- SMM service providers: delivery of requested services
- Google services: authentication or other website functionality where enabled
- Email providers: account and service communications
- Cloudflare: security, network and related technical services
- Hosting providers: website and infrastructure hosting
- Analytics providers: website usage and performance analysis
- Other technical providers: services necessary to operate, secure or maintain the platform
Third-party providers may process information only to the extent reasonably necessary for the services they provide to us or for other lawful purposes.
10. Social Media and SMM Services
TheRajSMM provides social media marketing-related services involving third-party platforms.
When you place an order, you may be required to provide information such as a social media username, profile URL, post URL, channel URL or other information necessary to deliver the requested service.
You should not provide passwords, OTPs, authentication codes, recovery codes or other sensitive login credentials for your social media accounts to TheRajSMM unless a feature is officially documented by TheRajSMM and specifically requires such information.
TheRajSMM is an independent service provider and is not necessarily affiliated with, endorsed by or officially connected with Instagram, Facebook, YouTube, Telegram, TikTok, X, Threads, LinkedIn, Pinterest, WhatsApp or other third-party platforms unless expressly stated.
11. Data Sharing and Disclosure
We do not sell your personal information as a product.
We may share or disclose limited personal data where reasonably necessary for:
- Processing payments
- Delivering requested services
- Operating and hosting the website
- Providing technical services
- Providing customer support
- Maintaining security
- Preventing fraud or abuse
- Complying with applicable legal obligations
- Responding to lawful requests
- Protecting our rights, users or services
12. International Data Processing
Some third-party providers used by TheRajSMM may process or store information on servers located outside India.
As a result, personal data may be processed in countries other than the country from which you access our website, subject to applicable law and the arrangements of the relevant service provider.
13. Data Security
We take reasonable technical and organisational measures designed to protect personal data against unauthorized access, alteration, disclosure, misuse, loss or destruction.
Security measures may include access controls, authentication, secure transmission, server security, monitoring and other measures appropriate to the nature of the processing.
However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.
14. Personal Data Breach
If we become aware of a personal data breach, we will take reasonable steps to assess, contain, investigate and address the incident.
Where notification is required under applicable law, we will provide the required information to the relevant authorities and affected Data Principals in the manner and within the timelines required by applicable law.
15. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, for providing services, maintaining security, resolving disputes, preventing fraud, maintaining business records or complying with applicable legal requirements.
Account Information
When you request account deletion, unnecessary account-related personal data will generally be deleted or removed, subject to information that we are required or permitted to retain.
Order and Service Records
Order and service information may be retained where necessary for customer support, service history, fraud prevention, dispute resolution, accounting or other lawful purposes.
Payment and Financial Records
Certain payment, financial, accounting and transaction records may be retained for periods required or permitted by applicable law, accounting requirements, fraud prevention, dispute resolution or other lawful purposes.
Security and Technical Logs
Security and technical information may be retained for a period reasonably necessary to maintain platform security, investigate incidents and prevent abuse.
16. Your Data Protection Rights
Subject to applicable law and any applicable conditions or exceptions, you may have rights relating to your personal data, including:
- Requesting information about processing of your personal data
- Requesting correction of inaccurate or incomplete personal data
- Requesting deletion or erasure of personal data where applicable
- Withdrawing consent where processing is based on consent
- Making a grievance or privacy-related complaint
- Exercising other rights available under applicable data protection law
17. How to Submit a Privacy Request
You may submit a privacy-related request or complaint through our support channels.
Please include enough information for us to identify your account and understand your request.
We may request reasonable information to verify that the request is being made by the relevant account holder or authorised person.
Requests will be handled in accordance with applicable law and applicable verification, security and retention requirements.
Email:
therajsmmhelp@gmail.com
WhatsApp:
+91 7800478153
Support:
Through the available support ticket system on TheRajSMM
18. Account Deletion
You may request deletion of your TheRajSMM account using the privacy contact details or support system described above.
Account deletion may result in the removal or deletion of personal data that is no longer required for a lawful purpose.
Some information may continue to be retained where required or permitted by applicable law, for accounting, fraud prevention, security, dispute resolution, legal claims, transaction records or other lawful purposes.
19. Promotional Communications
Where permitted, we may send promotional communications such as:
- Promotional emails
- Promotional WhatsApp messages
- Special offers
- Marketing campaigns
- Service promotions
Where consent is required, promotional communications will be sent only after obtaining the applicable consent.
You may withdraw or opt out of promotional communications using the available unsubscribe mechanism or by contacting our support team.
Essential communications, including security alerts, account notifications, order updates, payment information and other communications necessary to operate your account or provide requested services, may still be sent.
20. Children's Data
TheRajSMM does not intentionally process children's personal data for purposes prohibited by applicable law.
Users must only access and use TheRajSMM where they are legally permitted to do so under applicable law and these Terms & Conditions.
Where applicable law requires parental or guardian involvement, verification or consent for processing a child's personal data, TheRajSMM may apply appropriate measures required by that law.
21. Privacy and Third-Party Platforms
When you use third-party platforms or services through or in connection with TheRajSMM, those platforms may independently process information under their own terms and privacy policies.
You should review the applicable privacy policies of third-party platforms where appropriate.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or data processing practices.
When changes are made, we will update the Last Updated date and publish the revised version on this page.
Where applicable law requires additional notice or action for a material change, we will provide such notice or take such action as required.
23. Contact and Grievance
For privacy questions, personal data requests or privacy-related complaints, please contact:
TheRajSMM
Website:
https://therajsmm.com/
Email:
therajsmmhelp@gmail.com
WhatsApp:
+91 7800478153
Location: India
24. Acceptance
This Privacy Policy explains how TheRajSMM processes personal data. Where consent is required, consent will be requested through the applicable website interface or other appropriate mechanism.
If you do not agree to the applicable Terms & Conditions or do not wish to provide personal data that is necessary for a requested service, you may discontinue use of the relevant service.
